Support

Last updated October 5, 2026

A real person reads every message. We usually reply within one business day.

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Common questions

I forgot my password. On the sign-in screen, enter your email and choose Forgot password. We’ll email you a link to set a new one.

I didn’t get my verification code. Check your spam folder, then tap Send a new code. Codes expire after 10 minutes.

How do I cancel my plan? In the app or on the website, open Account and tap your plan. Canceling stops future charges; you keep access until the end of the period you paid for.

How do I delete my account? In the app or on the website, open Account and choose Delete account. This removes your account and your family’s information and cancels your plan. You can also email us and we’ll do it for you.

Who makes the calls? Wovi’s AI assistant calls doctors’ offices, pharmacies, and insurers on your behalf and tells them it’s a virtual assistant. It never moves money, prescribes care, or makes medical decisions.

Is this an emergency service? No. If someone may be in danger, call 911.

More details are in our Privacy Policy and Terms of Service.